Victoria’s Secret UAE brings together elegance, confidence, and everyday luxury through a collection of lingerie, fragrances, body mists, and beauty essentials. Whether you’re looking for signature scents, comfortable lingerie, or a thoughtful gift, the brand offers something for every occasion.
With a range of popular collections and iconic fragrances, Victoria’s Secret makes it easy to add a touch of luxury to your daily routine or find something special for someone you love.
Quick Facts
| Brand | Victoria’s Secret (US-based) |
| UAE operator | M.H. Alshaya, through a franchise partnership |
| Stores listed | 9 in the UAE: 6 in Dubai, 3 in Abu Dhabi |
| Dubai stores | Dubai Mall, Mall of the Emirates, City Centre Mirdif, Dubai Hills Mall, JBR The Beach, 8th Street Deira |
| Abu Dhabi stores | Yas Mall, Al Wahda Mall, The Galleria |
| Online store | victoriassecret.ae, delivering to all areas across the UAE |
| Return window | 14 days; lingerie, underwear, and fragrance are listed as non-returnable |
| Main categories | Bras, panties, lingerie, sleepwear, athleisure, fragrances, body care |
| Last checked | 23 October 2026 |
Must Explore: 20 Best Shopping Malls in Dubai
How Many Victoria’s Secret Stores Are There in the UAE?
The locator of Alshaya displays 9 Victoria’s Secret UAE stores, 6 of which are in Dubai and 3 in Abu Dhabi. The tables below show the two emirates separately, with the floor description as stated and the telephone number of the store.
The opening hours listed on the locator were not consistently provided across the pages, and if you want to visit one of the stores listed, you should check the locator for the hours of those stores.
Victoria’s Secret Dubai: 6 Store Locations
| Store | Listed location | Phone |
|---|---|---|
| Dubai Mall | Ground floor, next to Fashion Avenue | +971 4 419 0250 |
| Mall of the Emirates | Floor not listed | +971 4 419 0465 |
| City Centre Mirdif | Ground floor | +971 4 315 3620 |
| Dubai Hills Mall | Ground floor | +971 4 389 5049 |
| JBR – The Beach | Floor not listed | +971 4 315 3698 |
| 8th Street, Deira | Street address only | +971 4 315 3666 |
Dubai Mall and Mall of the Emirates fit a longer mall day, and Dubai Mall’s store is easily identifiable next to Fashion Avenue. If you’re living close by, then City Centre Mirdif and Dubai Hills Mall will be easy to get to, whereas JBR The Beach is more suitable for a day on the Marina side.
The range was launched when the majority of the items were beauty products, sleepwear and loungewear, with Mirdif being the first UAE store to open, said Gulf News. The same outlet also announced the opening of Dubai Mall and Mall of the Emirates.
Victoria’s Secret Abu Dhabi: 3 Store Locations
| Store | Listed location | Phone |
|---|---|---|
| Yas Mall | Ground floor | +971 2 492 6539 |
| Al Wahda Mall | Extension, first floor | +971 2 695 8200 |
| The Galleria | Floor not listed | +971 2 492 6761 |
The Yas Mall is a great place to visit if you’re already on Yas Island. Staying on the city side is better than Al Wahda Mall and The Galleria. When the Yas Mall opened, Alshaya included Victoria’s Secret in its list of its brands, and, according to Gulf News, it was the first store on Victoria’s Secret in the capital.
Is There a Victoria’s Secret in Sharjah or the Northern Emirates?
Alshaya only stores ‘locator’ data for stores in Dubai and Abu Dhabi. Citizens of Sharjah and the Northern Emirates can go to Dubai or shop online.
Who Runs Victoria’s Secret in the UAE?
Victoria’s Secret is an American specialty store. In the UAE, it runs a franchise with M.H. Alshaya, a retail company based in Kuwait, as quoted by Gulf News. Hence, Alshaya’s website features the official UAE store locator.
What Can You Buy at Victoria’s Secret in the UAE?
Victoria’s Secret says its collection of products includes “signature bras, panties, lingerie, casual sleepwear and athleisure, as well as prestige fragrances and body care.” There are variations in stock levels from store to store and from online store to online store, so check the store for a particular item before you travel.
Bras, Panties and Lingerie
At the heart of a brand, and with styles varying from season to season, a popular design may not be available every time. Sizes may vary from other brands, so size accordingly (see fitting section below).
Sleepwear, Loungewear and Athleisure
These are the easiest to shop for, for yourself and for gifts. Please read the fabric label and care instructions, particularly if the item is going to be worn and washed frequently in UAE conditions.
Fragrances and Body Care
Body care items and perfumes are popular to give as gifts as they are not limited by size. When the first Dubai boutiques opened, Bombshell and Angel were some of the perfumes on sale, according to Gulf News. Before purchasing, smell the fragrance in the store, because the UAE site mentions that perfume is not returnable.
Buying Considerations for UAE Shoppers
Some collections change from season to season, and the range of stores in Dubai and Abu Dhabi is not always the same. If a style that you’ve seen online or on social media is not on the shelves, check with the staff to see if they know of any other branches that have it.
For clothes, read the fabric, stitching, and care label;l, for fragrance and body care, read the product name and size on the box when buying in store. Please contact the store if it is a gift item you are purchasing, as we cannot confirm if they do offer gift packaging.
For the UAE heat, pieces suitable for breathable fabrics are suitable to wear, so check the composition label and check the difference between lace, satin and cotton style pieces.
How to Find Your Right Bra Size at Victoria’s Secret
Victoria’s Secret claims to have the most experienced staff of bra fit specialists in the world, and a review of the first store in Mall of the Emirates talks about free bra fittings. Some services may be provided at different times, so please check with the store if one is offered.
Quick Self-Check Before You Buy
- The band is neither too tight nor too loose around your back.
- There are no gaps or edges that spill the cups.
- The centre panel is flat against your chest, and the straps will not dig in.
Choosing Your Size When You Cannot Try On
When ordering online or purchasing for the first time, begin with a bra that you already have and understand fits properly. Check the size guide provided on the product page and compare the band and cup size to it; the same size label may fit different brands.
If you are buying sleepwear or athleisure, make sure to verify whether the size is based on US or international sizes before choosing a size. For intimate items, if you are sizing in the middle, inquire with the store/customer service which size fits bigger, as returns are not permitted for intimate items.
Victoria’s Secret Online Shopping UAE: Delivery, Payment & Returns
Victoriassecret.ae is the UAE online store. This section makes a distinction between what the official site says and what couldn’t be confirmed.
Must Explore: Sheikh Zayed Road Dubai
Delivery and Click & Collect in the UAE
The official delivery page says Victoria’s Secret delivers to all areas across the UAE. Once you place an order, an email is sent to you with the details of what you have ordered and how much it will cost you, and the confirmation email is said to have the “typical” delivery time by the help center.
Click & Collect payment is made online, and collection is at a designated store. An email or SMS is received when the order is ready, and if the order is not picked up, it is cancelled, and the card used for the order is credited. All items for collection and home delivery are required to be ordered separately.
We were not able to open the official pages that displayed delivery options, free-delivery threshold, and same-day delivery options. Third-party coupon sites offer prices, but they’re not official, and don’t all agree – verify the charge at checkout.
Payment Options
Official returns page list as payment: credit/debit card, cash on delivery and eGift card. In addition, the help center is referenced in certain markets, however, only Buy Now Pay Later instalments, so check to see if it is on the checkout screen for your address.
Returns and Exchanges: What the Official Page Says
| Topic | What the UAE returns page states |
|---|---|
| Return window | 14 days; for online orders, it starts from the delivery date |
| Condition | Original condition, ideally in original packaging |
| Non-returnable items | Underwear, swimwear, lingerie, fragrances, health and beauty products, and personalised items |
| In-store returns | Take the items and invoice to any store; items bought in a store cannot be returned online. |
| Online returns | Registered users only, through My Account > Orders > Return Items Online |
| Timeline | Courier pickup in 2–4 working days, up to 3 working days for checks, then up to 14 more for your bank |
| Exchanges | Return the original item and make a new purchase |
| Delivery charges | Not refunded unless the item is faulty, damaged, or incorrect |
The detail is that lingerie, underwear, and perfume are not on the list. Know the size and fragrance before ordering and contact customer service immediately if a product has some kind of defect or is not the correct size.
How to Return an Online Order Step by Step
Online returns are only available for registered users. This route is described on the returns page:
- Please log in to My Account, click Orders, and then Return Items Online.
- Choose the products, the reason,n and the amount, and then choose a way to return the money.
- Print the return label and await the courier pickup.
Can only have one return request in effect for one order. Requests are not editable, but can be cancelled and resubmitted. The page says that if you have to cancel an order, call customer service within one hour of placing an order.
How Refunds Are Paid
Refunds are made back to the payment source, if any. It lists Aura Credits or the original card for card payments. Only Aura Credits will be returned if you choose cash on delivery, and they can’t be converted to cash or transferred to a bank card.
Surcharges when ordering cash on delivery are not refunded unless the product is faulty, damaged, or incorrect. No returns or exchanges of eGift cards will be accepted.
Store vs Online: Which Should You Choose?
| Need | Better in store | Better online |
|---|---|---|
| Trying a new size or scent | Yes | No |
| Re-buying a known item | Fine | Yes |
| Living outside Dubai and Abu Dhabi | Needs a trip | Yes, delivery covers the UAE |
| Collecting without home delivery | Not applicable | Click & Collect |
Gift Ideas From Victoria’s Secret for UAE Shoppers
Intimate wear is personal, and most would begin with safer categories when purchasing a gift.
- Fragrance & body care: No size to concern yourself with, and easy to wrap and put away.
- Sleepwear and loungewear: If you are not sure of your size, opt for a loose fit.
- Don’t give fitted bras as gifts – until you are given the size and the style, lingerie is non-returnable.
Smart Tips for Shopping at Victoria’s Secret UAE
These tips are in relation to planning a visit.
- Where available, call the store before travelling to have them order an item that is not in stock.
- The bigger the mall, the more crowded the weekend evening will be, so head to the mall earlier for more time with staff.
- If you do not wish to have your book delivered to your home, you can pay online using Click & Collect.
Common Mistakes to Avoid When Shopping at Victoria’s Secret
- Purchasing from unofficial sellers: third-party sellers may vary the prices, stock authenticity, and support.
- Avoid relying on sites that list the hours and costs – try Alshaya’s locator and the official UAE site.
- If there is a store in your emirate, the locator will list stores in Dubai and Abu Dhabi only.
Victoria’s Secret Alternatives in UAE Malls
Other unique-wear shops can be found within the vicinity of Dubai Mall, as can be seen from the map listings,s such as La Senza, Nayomi, La Perla, Oys, ho and Women’secret. Avoid making a decision based solely on brand names, but rather consider fit, fabric, and return terms.
Final Thoughts
Victoria’s Secret UAE has nine stores with Alshaya; these include Dubai Mall, Mall of the Emirates, City Centre Mirdif, Dubai Hills Mall, JBR The Beach and 8th Street Deira in Dubai, Yas Mall, Al Wahda Mall and The Galleria in Abu Dhabi. The online shop provides delivery across the UAE, which shoppers can use in other parts of the UAE.
They offer a wide variety of bras, lingerie, sleepwear, athleisure, fragrance, and body care. The official UAE site says it lets you return items within 14 days, but notes that items such as lingerie, underwear, and perfume are not eligible for return, so buy wisely and from official places!
FAQs
How many Victoria’s Secret stores are there in the UAE?
Alshaya has nine locations, six of which are in Dubai and three in Abu Dhabi.
Where is Victoria’s Secret in Dubai Mall?
It is listed on the ground floor, next to Fashion Avenue.
Which Victoria’s Secret stores are in Abu Dhabi?
Yas Mall, Al Wahda Mall (extension), and The Galleria.
Is there a Victoria’s Secret in Sharjah?
The store isn’t listed in Alshaya’s locator.
Who operates Victoria’s Secret in the UAE?
It is run under a franchise agreement with M.H. Alshaya.
Does Victoria’s Secret deliver across the UAE?
From the official delivery page, it claims they deliver to all areas of the UAE.
Does Victoria’s Secret UAE offer Click & Collect?
Yes, payment can be made online and collection taken at a store of your choice.
Can I return lingerie or fragrance to Victoria’s Secret in the UAE?
The returns page on the official website shows that they are non-returnable.
How long is the Victoria’s Secret UAE return window?
For online orders, it’s 14 days from delivery.
Can I get a bra fitting at Victoria’s Secret?
The brand has bra fit experts, so inquire about fittings at the store.
What are the Victoria’s Secret timings in UAE malls?
These differ from store to store; please refer to Alshaya’s store locator.
