Alshaya Group is one of the leading international retail franchise operators, bringing some of the world’s most popular brands closer to customers across the Middle East and beyond. From fashion and beauty to food, health, and lifestyle, the group offers a diverse shopping and dining experience through its extensive portfolio of global brands.
Whether you’re exploring the latest fashion trends, discovering beauty essentials, or enjoying your favorite café, Alshaya Group connects customers with well-known names and memorable experiences across the region.
Quick Facts
| Detail | Information |
|---|---|
| Company | Alshaya Group (also written M. H. Alshaya Co.) |
| Type | Family-owned brand franchise operator |
| Founded | 1890, Kuwait |
| Group headquarters | Kuwait |
| UAE office | Dubai (current street address not confirmed by an official source) |
| CEO | John Hadden |
| First UAE store | 1985, according to AGBI |
| UAE store count | Over 700, as reported by AGBI in May 2026 |
| Official job portal | jobsearch.alshaya.com |
| Application fee | None. Alshaya says it never asks candidates to pay |
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What Is Alshaya Group?
Alshaya Group is a family business, originally founded in Kuwait in 1890. It defines itself as one of the world’s top brand franchise operators, having the authorization to operate international brands in its own markets.
Alshaya is not the owner of Starbucks and H&M. It is responsible for the operation of stores, cafés, and restaurants under franchise. According to the press release from Ulta Beauty when it was launched in the UAE, the store is run by Alshaya Group.
It is one of its major markets in the UAE. According to AGBI, Alshaya opened its first UAE store in 1985 and currently has more than 700 stores.
Alshaya Group Brands in the UAE
Alshaya does not have to be based in the UAE for a brand to be in its portfolio. The group also operates brands in Kuwait, Saudi Arabia, Qatar, and others. The tables below show which we were able to verify and which we were not.
Alshaya’s official brand page names are Starbucks, American Eagle, Foot Locker, Victoria’s Secret, H&M, Bath & Body Works, Charlotte Tilbury, Raising Cane’s, Shake Shack, Chipotle, Primark, and Ulta Beauty. Before going to a brand’s location, be sure to make a phone call to the brand’s store locator.
The evidence we have found for UAE presence and the type of source (primary, secondary, or tertiary) are presented below, and you may use this guide to assess how recent the evidence is. The best proof is the official Alshaya store-locator pages.
Fashion and Footwear Brands
| Brand | UAE evidence | Source type |
|---|---|---|
| H&M | Listed among the 29 brands Alshaya opened at Mirdif City Centre. | News report (Gulf News) |
| Victoria’s Secret | A store was reported among Alshaya’s Yas Mall openings. Check the brand’s locator for current stores. | News report (Gulf News) |
| Primark | UAE debut in 2026, with three Dubai stores opening in early 2026. | Alshaya timeline and Forbes Middle East |
| Alo Yoga | Made its UAE debut at Dubai Mall in 2024. | Alshaya timeline |
Alshaya’s store list of brands includes American Eagle and Foot Locker stores, which are not confirmed. We have not been able to find UAE job listings for both (American Eagle, Foot Locker) or any store-locator pages, so it’s not possible to confirm which stores will be open in the UAE today. Use each brand’s locator.
Beauty and Wellness Brands
| Brand | UAE evidence | Source type |
|---|---|---|
| Ulta Beauty | First UAE store opened at Mall of the Emirates on 29 January 2026. | Press release (Zawya) |
| Charlotte Tilbury | Store listed at Nakheel Mall, Dubai. | Official Alshaya store locator |
| NYX Professional Makeup | Store listed at Dubai Mall. | Official Alshaya store locator |
| Bath & Body Works | Store listed at Dubai Silicon Oasis. | Official Alshaya store locator |
Food and Restaurant Brands
| Brand | UAE evidence | Source type |
|---|---|---|
| Starbucks | Store listed at Al Garhoud, Dubai. | Official Alshaya store locator |
| Shake Shack | First drive-through outside the US opened in Dubai in 2023. | News report (AGBI) |
| Raising Cane’s | Opened its 50th Middle East restaurant at Dubai Sports City. | Alshaya press release |
| Chipotle | A third UAE restaurant has opened with Alshaya. | News report (GCC Business News) |
| The Cheesecake Factory | Dubai opening noted in Alshaya’s timeline. Check the brand’s locator for current branches. | Alshaya timeline |
| P.F. Chang’s | UAE roles listed for Mirdif City Centre and Dubai Festival City. We found no official store-locator page, so confirm branches with the brand. | Alshaya job listing (example) |
Can You Order Alshaya Brands Online in the UAE?
Yes, on some brands! Alshaya announced on 16 June 2026 that it has signed a deal with Deliveroo Middle East for the UAE and Kuwait. In its press release, it lists the following:
- Food: Noodles & Noodles, Chipotle.Deli: Chipotle.
- Children & homes: Mothercare & Muji.
- Food: Disney Store, which Alshaya says will only be delivered via Deliveroo.
Alshaya says that over 10 brands are involved and says this is a first phase but only names these 8 brands. There’s no list of cities, but make sure to check the Deliveroo app for your area. We did not check online deliveries for Alshaya’s food brands.
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Alshaya Group Head Office in Kuwait and Dubai
The group has its headquarters in Kuwait and a Dubai office to support UAE corporate functions. Public sources conflict, and this is why we don’t publish street addresses.
Where Is the Alshaya Group Head Office in Kuwait?
Alshaya Group’s headquarters are located in Kuwait. Different street addresses are provided in directories, and no directories were found that came from an official source.
Where Is the Alshaya Group Head Office in Dubai?
Alshaya’s in-house jobs platform, dubai-employers.com, lists the Dubai head office as UAE corporate jobs. We could not confirm the street address from an official source.
Will Alshaya Group Have a New UAE Office?
Yes. In May 2026, AGBI announced it was partnering with Brookfield on a 480,000-square-foot mixed-use project in Dubai Hills, a location Alshaya claims is where its new office in the UAE will be. The completion date has not been announced yet.
How to Contact Alshaya Group
A handful of official e-mail addresses are listed in Alshaya’s media centre. A Public telephone number or a General customer line was not found, so one is not listed.
| Purpose | Official contact | Source |
|---|---|---|
| Media enquiries | communications@alshaya.com | Alshaya media centre |
| Advertising enquiries | marketing@alshaya.com | Alshaya media centre |
| Checking whether a job offer is genuine | alshayajobs@alshaya.com | Alshaya application process |
Avoid posting your CV at the address for verifying job offers. If you have questions, queries, or orders about the store or product, please go back to the brand’s website or app.
What Alshaya Group Careers Are Available in Dubai and the UAE?
Alshaya claims to make thousands of job offers yearly. Its job portal enables you to narrow your search down by country, including the UAE, as well as by category, including Fashion, Food, and Health & Beauty.
When you log in to the portal, the following roles are visible for this article. Vacancies are frequently updated, so use them as guidelines; please consult the portal for current vacancies.
| Role | Brand or team | Location shown |
|---|---|---|
| Barista | Starbucks | UAE |
| District Manager | Starbucks | UAE |
| Crew, Restaurant Supervisor, Restaurant Manager | Raising Cane’s | Dubai, Abu Dhabi, UAE |
| Chef de Partie | P.F. Chang’s | Mirdif City Centre, Dubai Festival City |
| Makeup Artist, Stock Controller, Assistant Store Manager | Charlotte Tilbury | UAE |
| Customer Experience Manager (store-based) | Primark | Dubai Mall |
| Content Manager | Primark | UAE |
| Senior Marketing Manager | Bath & Body Works | UAE |
| Real Estate Manager | Business Services, Property | UAE |
Alshaya Group Store and Restaurant Jobs in the UAE
For the most part, available positions are those that interact with customers. This could entail baristas, restaurant staff, chefs, makeup artists, or even store managers.
Alshaya Group Corporate Careers in Dubai
The corporate jobs are in teams like marketing, design, property, customer & technology, and people (HR). The internal jobs site is exclusively for existing employees, and lists UAE HR positions with the Dubai head office.
For external candidates, the public portal should be used.
Does Alshaya Hire Emirati Nationals?
The portal has added positions for Emirati nationals, like the Brand Partnerships Manager and a Starbucks District Manager role. The job title should include the words “Emirati National”.
What Are the Requirements for Alshaya Group Jobs?
Alshaya does not publish company-wide requirements. Education, experience, and skills vary for each vacancy, so check the vacancy statement before applying. The following table displays requirements for three different listings (as examples only).
| Individual listing | Requirements shown in that listing | Source |
|---|---|---|
| Store administrator, one listing | Secondary-school education, strong Microsoft Office skills, good spoken and written communication | GulfTalent |
| People (HR) officer, one listing | Retail or customer service experience desirable, communication skills, PC literacy | Alshaya internal jobs |
| Real estate manager, one listing | A professionally qualified retail property manager | Alshaya job portal |
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Other roles do not necessarily require these. There is no standard list for entry-level store and restaurant positions, so there’s no guessing here. Customer service skills are great to highlight, but check the listing that you apply for.
How to Apply for Alshaya Group Jobs in Dubai
Fill out the application via Alshaya’s official employment website. The steps below are based on the advice provided by the company in their application.
| Step | What to do |
|---|---|
| 1 | Open the official Alshaya job portal. |
| 2 | Filter by country (UAE) and category, or search for the brand you want. |
| 3 | Open the listing and read the requirements and location. |
| 4 | Select Apply now and submit your CV and details through the portal. |
| 5 | Deal only with emails from an official @alshaya.com address or an affiliated Alshaya agency. |
| 6 | Wait for the team to contact you about the next steps. |
What to Expect at an Alshaya Interview
Alshaya doesn’t have a typical interview process or timeline, and the process may vary depending on the position and brand. Identify scenarios of customer service and teamwork.
On the list of examples of simple questions on Indeed, some candidates cite “Tell me about yourself”. These are experiences on the individual level – not officially sanctioned guidance.
Alshaya Group Salary and Benefits in the UAE
There were no reliable, verified salary and benefit data for Alshaya Group UAE jobs. Pay is not typically advertised in listings we looked at. For instance, a Sales Associate posting on GulfTalent displays salary as not specified.
Some websites give exact packages and staff discounts, but there was no official source to confirm them, so we do not repeat them.
When you get an offer, request in writing the salary, hours, contract, and benefits. While sites like Indeed can provide a general overview of employee reviews, they are subjective and can differ based on brand and location.
How to Avoid Fake Alshaya Group Job Offers
Fake recruitment entices job seekers from all over the Gulf. Alshaya has a warning on its application process page. The main points are:
- Alshaya states it would never require fees to be paid or money sent.
- It claims to never ask for personal information (date of birth, address, passport, or bank details) when recruiting.
- Real communication is from an official @alshaya.com email address or from one of the Alshaya agencies.
If an offer seems suspicious, don’t contact the sender, don’t provide information or pay. Alshaya has asked you to send a picture or screenshot of the message, not the original forwarded message, via email to alshayajobs@alshaya.com.
We would advise everyone to use caution with WhatsApp-only contact or excessively high payouts for entry-level work. Job boards post vacancies, so if it is unclear where to find a job, go to the official site.
Final Thoughts
Alshaya Group is a family-owned franchisee in Kuwait that’s behind a number of popular brands in the UAE such as Starbucks, H&M, Shake Shack, Primark, and Ulta Beauty. A brand’s store locator will tell you if the brand is available in the UAE or not, as not all brands have stores in the UAE in their portfolio.
Only apply for a job at the official job portal; read the requirements of each vacancy, and never pay anyone to work for them. Avoid using unofficial wage information. If it’s suspicious, check the information with Alshaya’s official e-mail.
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Frequently Asked Questions (FAQs)
What is Alshaya Group?
A family-owned, internationally franchised retail and restaurant operator based in Kuwait since 1890.
Who is the CEO of Alshaya Group?
John Hadden is the CEO of Alshaya Group.
Where is the Alshaya Group head office?
In the UAE, with a Dubai office and support for the UAE business in Kuwait.
What is the Alshaya Group head office address in Dubai?
Unfortunately, no official street address is confirmed, so we have not published one.
Which brands does Alshaya Group have in the UAE?
They include Starbucks, H&M, Shake Shack, Chipotle, Charlotte Tilbury, Primark, and Ulta Beauty.
How do I apply for Alshaya Group careers in Dubai?
Apply via Alshaya’s official job website – jobsearch.alshaya.com.
Does Alshaya Group charge a fee for jobs?
Although the company says it does not request candidates to pay fees or send money, the answer is no.
Can I email my CV to Alshaya Group?
No, Alshaya says CVs sent to its job-offer verification email are not treated as applications.
What are the requirements for Alshaya Group jobs?
They vary depending on the position; please see requirements for each vacancy.
How can I contact Alshaya Group?
Official e-mail addresses are only in our contact table – CVs only via the job portal.
Does Alshaya Group list salaries in its UAE job ads?
Many of the listings we saw do not mention salary, and it is best to verify salary in writing before accepting.
Does Alshaya Group hire Emirati nationals?
Yes, it has roles designated for Emirati nationals on its portal.
