Al Ghubaiba Customer Happiness Centre: Location, Timings & Services 2026

Al Ghubaiba Customer Happiness Centre is an ICP facility inside Al Ghubaiba Preventive Medical Center, located in Al Ghubaiba, Sharjah. In terms of relevance to customers, customers requiring fingerprint capture for a UAE ID card can access the centre. The centre is relevant to those who require fingerprint capture as part of their Emirates ID application.

Its current 2026 working hours are 7:00 AM to 5:00 PM from Monday to Thursday, with Friday sessions from 7:00 AM to 11:00 AM and 2:30 PM to 7:00 PM. The location, services offered, operating hours, and contact information at the centre, along with information about appointments, documents, transportation systems, and differences between transportation systems at the Sharjah centre and Al Ghubaiba, Dubai, are included.

 Quick Facts

ICP’s current centre page confirms the location, services, and working hours. The official Customer Happiness Centres directory also lists Al Ghubaiba under Sharjah.

Where Is Al Ghubaiba Customer Happiness Centre?

Al Ghubaiba Customer Happiness Centre is located in the Al Ghubaiba area, Sharjah. ICP’s site is determined to be within the Al Ghubaiba Preventive Medical Center. This is another important factor to consider: Al Ghubaiba is also a popular transport hub in Dubai. Dubai is equipped with Al Ghubaiba Metro Station & Al Ghubaiba Bus Station, both separate from the ICP centre in Sharjah. Use the full Centre name for navigation and add Sharjah to the destination.

Services Available at Al Ghubaiba Customer Happiness Centre

The current ICP listing gives a specific service for this branch: Fingerprint Capture for customers within the scope of UAE ID Card services. ICP says the centre uses approved technologies to capture biometric data accurately and efficiently.

The published service scope is important because this centre should not automatically be treated as a full-service branch for every Emirates ID, residency, or immigration transaction. Other ICP centres can provide a wider range of services.

Fingerprint Capture

Fingerprint capture is the main service currently listed for Al Ghubaiba. It is part of the biometric process associated with applicable UAE ID card services.

If your Emirates ID application or ICP instructions require fingerprint capture, check whether Al Ghubaiba is the correct centre for your application before travelling. Do not assume that every Emirates ID transaction must be completed physically at this location.

Al Ghubaiba Customer Happiness Centre Timings 2026

The current ICP schedule is:

ICP’s centre page was last updated on May 7, 2026.

Friday Timings

Friday has two separate working periods. The first is from 7:00 AM to 11:00 AM, while the second runs from 2:30 PM to 7:00 PM.

There is a break between the two sessions, so visitors should avoid arriving during the midday closure.

Weekend Timings

The current ICP page does not list Saturday or Sunday working hours for this centre. I cannot confirm weekend opening hours from the official source. Check the latest ICP information or contact ICP before planning a weekend visit.

Is Al Ghubaiba Customer Happiness Centre in Dubai or Sharjah?

It is in Sharjah.

ICP’s official directory places Customer Happiness Center – Al Ghubaiba under Sharjah and gives its location as the Al Ghubaiba area inside the Al Ghubaiba Preventive Medical Center.

The confusion comes from Dubai’s separate Al Ghubaiba transport area. If you are visiting for an ICP or Emirates ID service, Dubai’s Al Ghubaiba Metro Station or Bus Station is not the correct destination.

Al Ghubaiba Customer Happiness Centre vs Al Ghubaiba Metro Station

These are different facilities in different emirates.

RTA confirms that Al Ghubaiba Bus Station is part of Dubai’s public transport network and is integrated with other modes including the Metro and marine transport.

This distinction is particularly useful when searching online because both locations use the name Al Ghubaiba.

How to Reach Al Ghubaiba Customer Happiness Centre

The official ICP page confirms the centre’s location but does not publish a detailed current list of bus routes or nearby public-transport stops.

For that reason, use a current navigation or journey-planning service before travelling rather than relying on an old route number.

By Car

Set the destination to Al Ghubaiba Preventive Medical Center, Sharjah. The ICP Customer Happiness Centre is located inside the medical centre.

By Taxi

Give the driver the complete destination and specify Sharjah. Saying only “Al Ghubaiba” can be confused with Dubai’s Al Ghubaiba transport area.

By Public Transport

Check the current Sharjah public transport journey information before travelling. I am not giving a fixed bus number because the current ICP source does not publish one, and I cannot verify a specific route from an authoritative Sharjah transport source.

Do You Need an Appointment?

The current Al Ghubaiba ICP page confirms the service and working hours, but it does not state a universal appointment or walk-in policy for this specific branch.

Therefore, I cannot confirm that every fingerprint case can be handled as a walk-in. If your application gives you an appointment, centre assignment, or specific instructions, follow those instructions.

For clarification, contact ICP at 600 522 222 inside the UAE.

Documents Required Before Visiting

The current Al Ghubaiba centre page does not publish a universal document checklist for fingerprint capture. The documents required can depend on the UAE ID service connected to your biometric request. Check the instructions attached to your application before travelling and keep the relevant identification and application information available.

If the requirements are unclear, confirm them with ICP rather than relying on a generic checklist from another website.

Can You Complete Emirates ID Renewal at Al Ghubaiba?

The current ICP listing for Al Ghubaiba specifically identifies fingerprint capture rather than publishing a complete Emirates ID renewal service at this branch. This means the centre may be relevant when fingerprint capture is required as part of an Emirates ID process. However, you should not assume that the entire renewal transaction must be completed at Al Ghubaiba.

Check your application instructions or contact ICP if you are unsure which centre handles the remaining part of your transaction.

Can You Get a New Emirates ID at Al Ghubaiba?

The current Al Ghubaiba page does not list general ID-card issuance as a service. Its published service is Fingerprint Capture for UAE ID card services.

ICP’s wider Customer Happiness Centre network includes centres with broader identity-card services. The current official directory should therefore be checked if you need issuance, replacement,nt or another complete ID transaction.

Al Ghubaiba Customer Happiness Centre Contact Number

The official ICP contact number is:

Inside UAE: 600 522 222

Outside UAE: +971 600 522 222

The current Al Ghubaiba centre page does not publish a separate direct telephone number for the branch.

For questions about the service, appointment requirements,s or documents, ICP’s official contact centre is the safest source.

Why Is the Centre Inside the Preventive Medical Center?

ICP identifies the Al Ghubaiba Customer Happiness Centre as being inside the Al Ghubaiba Preventive Medical Center.

The centre’s published service is fingerprint capture connected with UAE ID card services. The official page does not state that all visa, residency, or immigration procedures are completed at this specific branch.

Al Ghubaiba Customer Happiness Centre for Emirates ID Biometrics

If your UAE ID process requires fingerprint capture, Al Ghubaiba is relevant because Fingerprint Capture is the specific service ICP lists for this centre.

The biometric process involves capturing the required fingerprint information for the applicable identity-card service. Your individual application instructions should determine whether you need to visit this centre or another authorised location.

Important Things to Know Before Visiting

Check your application first to confirm that you actually need fingerprint capture and that Al Ghubaiba is the appropriate location.

Also check the current working hours before leaving, especially if you plan to visit on Friday. The centre has a midday break on Friday, and the current ICP page does not publish Saturday or Sunday hours.

Finally, make sure you search for the Sharjah location. Dubai’s Al Ghubaiba Metro and Bus Station are separate facilities and can appear prominently in search results.

Al Ghubaiba Customer Happiness Centre 2026 Update

The current ICP information confirms that Al Ghubaiba Customer Happiness Centre is a Sharjah ICP facility in 2026. Its official location is inside the Al Ghubaiba Preventive Medical Center, and its published service is fingerprint capture for customers within the scope of UAE ID card services.

The current schedule is 7:00 AM to 5:00 PM from Monday to Thursday, with Friday sessions from 7:00 AM to 11:00 AM and 2:30 PM to 7:00 PM. The centre page was updated on May 7, 2026.

Final Thoughts

Al Ghubaiba Customer Happiness Centre is an ICP facility that is housed in Al Ghubaiba Preventive Medical Center, Sharjah. It is currently officially listed for fingerprint capturing for UAE ID card services, and therefore is of significance to the customers who have to undergo fingerprint biometrics as a result of any Emirates ID procedure.

The centre is open from 7.00 am to 5.00 pm Monday to Thursday and 7.00 am to 11.00 am and 2.30 pm to 7.00 pm on Friday. Please note that Saturday and Sunday hours are not provided on the current ICP page, so please verify them before heading out.

The most crucial aspect is not to be mistaken for the Al Ghubaiba Metro Station or the Al Ghubaiba Bus Station in Dubai, which is a different Sharjah ICP centre. If the reason for travelling is to get an Emirates ID fingerprint, see your application instructions and verify the fingerprint centre before you travel. Please contact ICP’s contact centre on 600 522 222 (within the UAE).

Frequently Asked Questions

Where is Al Ghubaiba Customer Happiness Centre?

It is situated in Al Ghubaiba in Sharjah within Al Ghubaiba Preventive Medical Centre.

Is Al Ghubaiba Customer Happiness Centre in Dubai?

No. The ICP centre is in Sharjah. Al Ghubaiba Metro Station and Bus Station are two different modes of transport.

What service does Al Ghubaiba Customer Happiness Centre provide?

The current UAE ID card services ICP listing includes Fingerprint Capture for customers.

What are Al Ghubaiba Customer Happiness Centre timings?

The centre operates 7:00 AM–5:00 PM Monday to Thursday. Friday hours are 7:00 AM–11:00 AM and 2:30 PM–7:00 PM.

Is Al Ghubaiba Customer Happiness Centre open on Friday?

Yes. It has a morning session from 7:00 AM to 11:00 AM and an evening session from 2:30 PM to 7:00 PM.

Does the centre provide Emirates ID fingerprinting?

Yes. Fingerprint Capture is the service specifically listed by ICP for this centre.

Can I complete my entire Emirates ID renewal at Al Ghubaiba?

The current Al Ghubaiba page does not cover the complete renewal process; it only mentions fingerprint capture. Please consult your instructions for the application and/or the ICP before visiting.

Can I get a new Emirates ID at Al Ghubaiba?

The current centre page does not list general ID card issuance. It specifically lists fingerprint capture for UAE ID card services.

Do I need an appointment?

The current official page does not state a universal appointment or walk-in policy for this centre. I cannot confirm that every case is handled without an appointment. Check your application instructions or contact ICP.

What is the ICP contact number?

The ICP official phone number in the UAE is 600 522 222.

Is the centre open on Saturday?

The current ICP page does not list Saturday hours. I cannot confirm Saturday opening.

Is the centre open on Sunday?

The current ICP page does not list Sunday hours. I cannot confirm Sunday opening.

Is Al Ghubaiba Customer Happiness Centre the same as Al Ghubaiba Metro Station?

No. Al Ghubaiba Metro Station in Dubai is an RTA transport facility, and the Customer Happiness Centre is an ICP facility in Sharjah.