FAB Head Office Business Park is the corporate headquarters of First Abu Dhabi Bank (FAB), which is the UAE’s leading bank in assets. It is located within the bank’s main organisation, which is based within Khalifa Business Park, Al Qurm District, Abu Dhabi, UAE, and includes the executive leadership, corporate banking, investment banking, and international operations teams. For appointment-only visits, the submission of official documents, job applications, and corporate meetings, across the USA, customers, job applicants, investors, and business representatives look for this place, not for daily cash transactions made at FAB’s retail branches.
Quick Overview
| Detail | Information |
|---|---|
| Official Name | First Abu Dhabi Bank (FAB) Head Office |
| Building | FAB Building, Khalifa Business Park |
| Area | Al Qurm District, Abu Dhabi |
| PO Box | 6316, Abu Dhabi, UAE |
| Customer Service (UAE) | 600 52 5500 (24/7) |
| Customer Service (International) | +971 2 681 1511 |
| General Email | atyourservice@bankfab.com |
| Working Days | Monday to Friday |
| Weekend | Saturday and Sunday (closed for corporate office functions) |
| Bank Founded | 2017 (merger of NBAD and First Gulf Bank) |
| Nearby Landmarks | Al Maryah Island, Abu Dhabi Mall, Cleveland Clinic Abu Dhabi |
| Parking | Visitor and public parking available, subject to availability |
FAB Head Office Business Park Location?
FAB Head Office Business Park is located within Althe Qurm District of Abu Dhabi, banddwithin Khalifa Business Park. This is a specific commercial precinct designed to accommodate major, central head offices, whose location is not in the older downtown banking center but near the center of Abu Dhabi. The Complete postal address on Official documents is FAB Building, Khalifa Business Park, Al Qurm District, PO Box 6316, Abu Dhabi, United Arab Emirates.
Please note that FAB does NOT have a headquarters in Dubai. As Dubai is a global hub, many customers search for the headquarters of a FAB bank; in fact, they are generally searching for the nearest full-service branch, as the headquarters in Abu Dhabi do not make routine transactions (such as cash collection or cheque collection) on behalf of the retail customers.
FAB Head Office Contact Details (Verified 2026)
Customer Service Numbers
Every customer who calls from the UAE has access to a single customer service line, which is available round the clo,,ck while customers calling from countries outside the E will access a customer service line dedicated to their international presence:
| Contact Type | Number / Email |
|---|---|
| UAE Customers (24/7) | 600 52 5500 |
| International Customers | +971 2 681 1511 |
| General Queries Email | atyourservice@bankfab.com |
| Corporate / Business Banking | Available through the head office switchboard on the numbers above |
Postal Address for Correspondence
Official communication from letters, applications, and official documents to the headquarters should be sent to: First Abu Dhabi Bank, PO Box 6316, Abu Dhabi, United Arab Emirates.
Verify points of contact for FAB’s head office for 2026: 600 52 5500 (UAE, 24 hours), +971 2 681 1511 (International) atyourservice at bankfab.com for general enquiries.
FAB Head Office Working Hours
Beginning from January 2022, First Abu Dhabi Bank has adopted the UAE Government’s Monday to Friday working week, including at its corporate offices, including its headquarters at Khalifa Business Park. This is in contrast to its retail facilities, which are open 6 days per week (Monday through Saturday) to serve walk-in customers in several locations.
| Day | Head Office (Corporate) | Typical Retail Branch |
|---|---|---|
| Monday – Thursday | Approx. 8:00 AM – 5:00 PM (appointment-based) | 8:00 AM – 3:00 PM |
| Friday | Approx. 8:00 AM – 5:00 PM (appointment-based) | 7:30 AM – 12:30 PM |
| Saturday | Closed | 8:00 AM – 1:00 PM (select branches) |
| Sunday | Closed | Closed |
Office hours are subject to change by department, and there are several functions in the head office that can only be accessed by appointment. When visiting, it is recommended to check with FAB customer support for the time.
What Services Are Available at the FAB Head Office?
The head office is not necessarily designed around the day-to-day teller services but rather corporate, executive,e and special bank services. Typical activities that are used in this context are:
- Business and corporate banking as a whole encompasses all aspects of relationship management.
- Market analysis, trading, risk management nd portfolio management
- The group’s executive leadership team, strategy team, and risk management team.
- Government and institutional (GRE) client services
- Investors relations and investor enquiries
This place is not used to process routine transactions such as cheque processing, cash deposits, or withdrawals. However, customers who require these services are advised to go to the closest FAB retail branch or ATM.
Nearby Landmarks and How to Reach FAB Head Office
Nearby Landmarks
Within easy distance of several popular places in Abu Dhabi that can also be used as a reference for your directions when calling for a taxi or delivery;
- Al Maryah Island (Abu Dhabi Global Market financial district)
- Abu Dhabi Mall
- Cleveland Clinic Abu Dhabi
Getting There
By car: Visitors can find on-site parking and public parking near the Khalifa Business Park, which will take around 15 minutes by car from the center of Abu Dhabi on the main road network, depending on parking availability.
By taxi: Taxi drivers are familiar with the location of Khalifa Business Park, and stating the building name in addition to “Al Qurm District” helps to avoid confusion with business parks with the same name in other parts of the emirate.
By Bus busbusfrom the nearest bus stop to Al Qurm may be required, depending on the department you are visiting. Several city bus services around Abu Dhabi serve the Al Qurm area.
Fab Head Office Business Park is located about 15 mins drive from central Abu Dhabi, which has visitor parking opportunities, taxis, and a bus service.
Visitor Guide: What to Bring and How to Prepare
They are all concerned about head office departments, which work solely by appointment, so a little bit of time spent beforehand goes a long way:
- Bring a valid Emirates ID or passport, as you may need for identity verification at security.
- Please ensure that prior to the appointment, you contact the relevant department or confirmer at the number 600 52 5500 to check the appointment details prior to attending.
- Please be on time (10-15 minutes before your bus arrives). Please arrive 10-15 minutes early to complete security check-in.
- Have extra travel time during the weekday mornings when traffic around the business district is heavier.
It is important that visitors are well-known and have a valid photo ID and arrive a little before appointments, as the site is a business park and a proper security check-in is required at FAB Head Office.
FAB Head Office vs. Nearby Retail Branch: Which One Do You Need?
| Requirement | Where to Go |
| Cash deposit or withdrawal | Nearest FAB retail branch or ATM |
| Cheque book request or processing | Nearest FAB retail branch |
| Corporate account relationship management | FAB Head Office Business Park (by appointment) |
| Investor relations or shareholder queries | FAB Head Office Business Park |
| Career interviews for corporate roles | FAB Head Office Business Park (by invitation) |
| Complaint escalation beyond the branch level | FAB Head Office Business Park (via customer service line) |
Connecting the business relationship bank with a retail location is often much quicker for most day-to-day banking requirements, whereas elevated complaints, investor relations, and corporate relationship management occur at the business park headquarters.
About First Abu Dhabi Bank (FAB)
First Abu Dhabi Bank (FAB) was established following the merger of two of the UAE’s top banks, the National Bank of Abu Dhabi (NBAD) and First Gulf Bank (FGB), in April 2017 to make FAB the largest financial institution of the UAE by assets. FAB now services five continents with retail, corporate, and investment banking and private banking solutions, and also, through its Islamic banking arm, FAB Islamic, provides Islamic banking services. The bank has consistently been chosen as one of the best-performing banking groups in the region in the MENA (Middle East & North Africa) credit rating circles.
Established in 2017 after the amalgamation of NBAD and First Gulf Bank, FAB has become the UAE’s largest bank, headquartered in Abu Dhabi’s Khalifa Business Park.
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Frequently Asked Questions
Where is the FAB Head Office Business Park located?
It is situated in Khalifa Business Park, Al Qurm District, Abu Dhabi, UAE.
Is the FAB Head Office the same as a Dubai branch?
FAB’s head office is in Abu Dhabi, with FAB retail branches in Dubai serving Dubai customers.
What is the FAB customer service number?
600 52 5500 for UAE callers (24/7), and +971 2 681 1511 for international callers.
What are the FAB Head Office working hours?
Together: about 8:00 AM to 5:00 PM, Monday to Friday, and with some functions which are by appointment only.
Can I do cash deposits or withdrawals at the head office?
Routine cash transactions are not conducted at the FAB corporate offices; each FAB retail store/ATM location is operated by a different staff team.
Is parking available at the FAB Head Office Business Park?
Yes, there are visitor/public parking spaces available around the building, depending on availability.
Do I need an appointment to visit the head office?
For most corporate, investor-relations, and executive jobs, prior appointment is a must; confirmation on the telephone is preferable to coming in without an appointment.
What is the postal address for sending documents to FAB?
PO Box 6316, Abu Dhabi, UAE, First Abu Dhabi Bank.
What is the general email for FAB queries?
atyourservice@bankfab.com.
When was First Abu Dhabi Bank formed?
An Abu Dhabi-based bank merged with the National Bank of Abu Dhabi and First Gulf Bank in April 2017.
Disclaimer: This page is for informational purposes only. Please visit the official First Abu Dhabi Bank (FAB) (www.bankfab.com) for the most accurate and up-to-date information.
